Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Therefore, I will highly recommend you to contact them directly for further help. This insider version is not supported as you can see in the Release Notes, " Supported Operating Systems": įor issues with this OS, we recommend that everything is reported to Microsoft*, in fact, Microsoft* requests all the feedback to be provided to them so they can apply any improvements. (check with the OEM for instructions)ģ. If the above steps do not work, try restoring Windows to a previous state where Intel® XTU was working, or try a clean Operating System (OS) installation to rule out 3rd party applications conflicting with the tool.īased on the Intel® SSU report, I can see that you are using Windows 10 build 20246 which seems to be an insider version: Check the BIOS settings, as some Original Equipment Manufacturers (OEMs) may be using their own overclocking tools and may have compatibility issue with Intel® XTU. Try loading BIOS defaults. Step 2: After uninstalling the current Intel® XTU, download and install the latest Intel® XTU version available: Ģ. Note: In case you do not see the " ProgramData" folder click on the upper tab " View" and check the box " Hidden items". Delete the folder named " Intel® Intel Telemetry" under “C:\ProgramData:”.Delete any folder named Intel® XTU from these locations: " C:\Program Files (x86)\Intel", "C:\ProgramData\Intel".C:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe /u C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe.
Using those pieces of information, open a command prompt as an admin and enter your information for the location of the Extreme Tuning service.Locate XTU service at: C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe.Locate installutil.exe at C:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe.First uninstall the tool from Apps and Features.Please try the following steps and let us know about the outcome:
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